Members

Our website

In partnership with Tourism Queensland, BBFQ has developed its web site to market our wonderful State and member properties. The listing of a member’s property on the website is one of the benefits of membership. Properties are listed by region. To ensure equal exposure of all members’ properties, the order in which a property appears within each region is generated randomly each time the website is accessed by a potential guest. Members may update their listing at any time by contacting BBFQ.

Annual Printed Guide

Periodically the Association will publish a hard copy guide to Queensland B&Bs and Farmstays, for distribution to tourism information centres and other selected outlets. Every member property is listed in the guide, with equal space given to each property.

Gift Vouchers

We actively promote the purchase of gift vouchers that can be redeemed at any BBFQ property.

Members should be aware that there are three sources of gift vouchers, namely:

• Qld and NSW/ACT Vouchers:- can be used in any participating member property throughout Queensland, New South Wales and Australian Capital Territory. These properties can be viewed on this BBFQ Qld website and the NSW - ACT website.
• National Gift Vouchers:- honoured by the newly formed Bed and Breakfast and Farmstay and Accommodation Australia Inc (BBFAA). This voucher incurs a 10% commission charge to the redeeming property
• Vouchers from the BnB Book:- a publication produced annually by Carl Southern, where vouchers can be presented at any property advertised in the BnB Book.

When taking bookings it would be prudent to confirm whether a gift voucher is being used for part or full payment, the source of the voucher and its expiry date.

If you accept the voucher as payment, then be sure to forward it to the correct "source" for reimbursement, noting the above caveats about voucher redemption.

Representation

BBFQ is recognised within Queensland as the peak industry body for the hosted accommodation sector of the tourism industry. In this capacity we are consulted by Government and other agencies on many issues affecting our industry, including proposed legislative changes.

Tourism Queensland - Our Major Partner

We have an ongoing partnership with Tourism Queensland in their role to develop and promote tourism experiences in Queensland. TQ has assisted us both financially and in kind in the development of this market over a number of years.

We are a member of QTIC

BBFQ is a financial member of the state tourism peak body, Queensland Tourism Industry Council (QTIC) and is able to keep our members fully across all related issues. QTIC is a member of the National Tourism Alliance which ultimately allows BBFQ to gain access to important initiatives and opportunities within Tourism.

Choose an AussieHost

AussieHost is a nationally recognised training program that will help you and your staff members deliver outstanding customer service. These 1-day interactive workshops are designed to inspire participants, encouraging them to draw on their own experiences and think about ways that they can apply the principals in their own workplaces. Once at least 50% of all staff have successfully completed the AussieHost program, your business will be eligible for AussieHost Business Accreditation. AussieHost workshops are regularly held throughout Queensland. For more information, including workshop dates and locations, go to www.qtic.com.au/aussiehost.

Other Member benefits

BBFQ negotiates trade arrangements with suppliers so that their services can be delivered as cost effectively as possible to small businesses. These suppliers support the BBFQ through their Associate Membership and include for example, Timeless Antiques, Towel Order, AIB Insurance, Happy Haus and Hassle Free Recycling. We also benefit form special arrangements with organisations such as Westpac, Wotif.com and Diners Club.

Industry training

BBFQ consults with the industry training division of the QTIC to pursue opportunities for the further training and education of our members. One of our members conducts a B&B operator course. For details email Grace Cross (narabnb@bigpond.net.au).

Newsletter

BBFQ produces a monthly electronic newsletter for our members to keep you informed about local tourism trends, BBFQ activities and promotional activities.

Corporate Governance

BBFQ is a registered not-for-profit organisation with a Management Committee comprising volunteers drawn form the membership. The governance arrangements for the BBFQ are detailed in our Constitution.