Choosing Your Accommodation
If you are not sure of the standard of accommodation, we strongly recommend the best guide is the STAR ratings. (link). Alternatively, we offer the following advice on the facilities offered.
Bathrooms
An ensuite is a bathroom within the confines of your room and not shared with another guest.
A private bathroom is for your use exclusively but may not be located within your room.
Guest and/or share bathroom means you may share with other guests but industry standards determine that you will not be asked to share with the host.
Meals
A continental breakfast normally has minimal provision of fresh fruit, cereal, toast, tea and coffee.
A full breakfast normally includes a cooked component in addition to the continental breakfast.
A breakfast tray or breakfast basket is normally provided in self-contained cabins, cottages or villas in recognition of the private style of experience.
Booking Your Accommodation
Booking your accommodation
Deposit and cancellation policy
Our properties will require a deposit or credit card details with your booking. Most properties will advertise a deposit and cancellation policy together with their individual credit card acceptance policy.
Please confirm your requirements at the time of reservation.
Check in times
Your host will confirm check in time when making the reservation. In normal circumstances, it will be after 2.00pm. If you require an earlier check in time, please make arrangements prior to your arrival.
Telecommunications
Dial your local ISD + 61 + area code + local number Example: 07 XXXX XXXX becomes ISD + 61 7 XXXX XXXX
Choose an AussieHost
When staying at a bed and breakfast or farmstay, a highlight of your experience will be getting to know your hosts. When choosing your accommodation, you want to be assured that you will be receiving that special personal touch and staying with friendly hosts that will go that extra mile to ensure you enjoy your stay with them.
The AussieHost logo is Australia’s symbol of quality service. Accommodation houses that display this logo are accredited AussieHost businesses. This means they have made a commitment to service excellence.
To become an AussieHost Business, at least half of their staff must have successfully completed the AussieHost Customer Service Program. There are three levels of business accreditation, with relevant staff participation numbers connected. These are Gold (90%), Silver (70%) and Bronze (50%).
Wherever you see a business displaying the AussieHost symbol you will be assured of friendly and professional service and a warm welcome. We recommend you look out for this symbol when choosing your accommodation.
Here is a list of Bed & Breakfast and Farmstay Queensland properties that are AussieHost accredited:
Gold AussieHost Accreditation
- Lamb Island B&B, Lamb Island – Brisbane
- Lillydale Host Farm, South East Queensland Country
- The Boathouse, Macleay Island – Brisbane
- Currimundi Lakeside B&B, Sunshine Coast
- On Kariboe, Central Queensland
- Lucerne on Fernberg, Brisbane
- Aynsley Bed & Breakfast, Brisbane
- Naracoopa B&B, Brisbane
- Scenic Rim View Cottages, South East Queensland Country
- Alexander Lakeside B&B, Fraser Coast
Travelling in Queensland
We recommend that you plan your travel in Queensland as map sizes often vary. Check the kilometres between locations and do not try to travel too far in one day. Take time to enjoy the company of your hosts and enjoy the attractions of the area in which you are travelling.
If you are motoring and need advice, we recommend www.drivequeensland.com.au and www.racq.com.au
Queendsland Drive Guides
- Drive essentials Luxury Journeys through Queensland
- Drive Guide Great Inland Way
About Farmstays
Our Farmstay members are committed to providing their guests with a unique rural experience, and offer warm hospitality in the true Australian tradition. Your hosts will do all they can to ensure that you have a holiday to remember.
Farmstays give guests the opportunity to stay on a huge variety of farms, located all over Queensland. Some grow crops such as sugar cane, wheat, cotton, peanuts and sunflowers. Others raise animals such as sheep, cattle, goats or horses and many are mixed farms.
Many host families have lived on their properties for several generations, and have extensive local knowledge. They can often take you to places of interest nearby, or to meet someone with whom you may have something in common. They are happy, too, to allow you to relax in peace on the verandah with a good book and birdsong for company.
Children are especially welcome in the country as there is so much for them to see and do – from collecting the eggs and feeding the orphan lambs, to trying horse riding or meeting the resident kangaroo.
A country holiday is an opportunity to slow down and step back from a busy lifestyle. It provides time to spend with family and friends, time to soak up the atmosphere of the bush and the all-encompassing peace of rural Australia.
About B&Bs
Our B&B properties are diverse in style, and are defined in the following categories:
The Traditional B&B is a residence with up to four bedrooms where the owner/ host resides on the premises. Breakfast is served daily in a dining area or in guests’ rooms. Most feature ensuites or private bathrooms, but some have guest-share bathrooms.
The B&B Inn, or guest house as it is sometimes referred to, is a larger Traditional B&B with up to 12 rooms. Breakfast is available and the host will be either the owner or an appointed manager. Rooms are usually ensuited.
The Coastal and Rural Retreat offers seclusion and tranquillity. The operator will normally reside on the premises and breakfast and sometimes an evening meal will be available. These properties may offer recreation facilities such as spa baths and swimming pools.
The B&B Cabin or Cottage is a popular option for privacy and personal relaxation in a self contained environment. Breakfast provisions are available if breakfast is not served on the property. The B&B cabin or cottage is often complemented by the availability of spa baths and personal luxuries.
The B&B Apartment or Suite is usually attached or close to the hosts’ premises but with a separate private entrance. Most are self contained with private bathrooms, and breakfast is either served by the host or provisions are supplied.
About Tariffs
All tariffs are for one night with the first price for single rate and the second price for maximum double rate unless otherwise stated. All prices are in Australian dollars and include GST.
Great care is taken in ensuring all prices advertised are current however please confirm prices with the host by phone or email when booking. Our advertised rates include breakfast or breakfast provisions unless stated otherwise. We strongly recommend that a booking is made by email or by phone as most properties offer a small number of vacancies.
Each property owner will outline the requirements for deposit or confirmation.
When telephoning from outside Australia, dial your local ISD + 61 + area code + local number. Eg. 07xxxx xxxx becomes SD 61 7 xxxx xxxx
Star Ratings
Star ratings are independently assessed and are trade mark registered by AAA Tourism, the national tourism body of the Australian motoring organisations. Each property is rated annually and the assessment is based on the amenities and facilities offered by the property, the standard in which the property has been maintained and the level of services offered by the host.
In this tourism sector, there are two categories rated by AAA Tourism, namely B&B Traditional and B&B Self contained. A brief guide to the star ratings is as follows;
Traditional & Self Contained B&B
Clean basic accommodation with simple furnishings and facilities.
Moderate accommodation with comfortable furnishings and facilities.
Well appointed establishment offering good comfortable accommodation and facilities.
Excellent quality of accommodation, furnishings and facilities. All four star properties will provide either ensuites or private bathrooms in each bedroom.
International quality of appointments, furnishings and decor with an extensive range of first call guest services and facilities. Five star properties must offer ensuites together with air conditioning (individually controlled) in each bedroom.
A half star indicates that the property meets the mandatory requirements but with value adding amenities and guest facilities. AAA Tourism Pty Ltd is the sole service provider for STAR ratings in Australia. Detailed information on the scheme, the categories and the process of rating properties can be found on the AAAT website at www.aaatourism.com.au
Important points when choosing your accommodation
The objective of star ratings is to accurately describe the standard of accommodation to the traveller as a guide to their purchase.
The service delivery, personality and character of the host is not able to be consistently rated in the same way that the overall standard of accommodation is portrayed.
The assessment process takes in elements such as cleanliness, maintenance, visual appearance, décor and amenities. These are the agreed priorities that will enhance the comfort of the experience.